This Privacy Policy explains how Launchbay VC uses the personal information that the it collects or generates both in relation to this website and our products and services.

1. Background

1.1. Launchbay VC collects and processes certain Personal Data. Launchbay VC is responsible for ensuring that it uses Personal Data in compliance with data protection laws.

1.2. We respect privacy and we are committed to keeping all Personal Data secure. This Privacy Policy governs the handling of Personal Data by the Launchbay VC in the course of carrying on commercial activities.

1.3. In this Privacy Policy “Personal Data” means any data which relates to a living individual who can be identified from that data or from that data and other information, which is in the possession of, or is likely to come into the possession of, the Launchbay VC (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of Launchbay VC or any other person in respect of an individual.

2. The products and services we provide

2.1. This Privacy Policy concerns the following categories of information that we collect about you when providing the following products and services:

a. Information we receive through our website (the “Website”); and
b. Information we receive through or in connection with the provision of our products and services ("Services").

3. The types of Personal Data we collect

3.1. We will collect and process the following Personal Data about you:

a. Information that you provide to us.

The nature of the activities that we carry out in accordance with our regulatory functions determines the kind of Personal Data we might ask for, though such information may include:

i. Basic Personal Data (such as first name; family name; company name; position in the company; company email address; business phone number; business address; city;
postcode; country of residence); and
ii. Personal Data related to your professional life or financial or personal dealings (such as details of directorships, involvement in share transactions, shareholdings in companies, banking arrangements).
iii. Other Personal Data (such as education and employment history; references)
iv. Any information that you choose to share with us (whether through our Website or otherwise) which may be considered Personal Data;

b. Information that we collect or generate about you. This includes:

i. Information generated through your use of the Website; and
ii. Information about the Services which you were interested in, or have purchased and our interactions with you;
iii. Information we are required to collect in order to comply with our legal, regulatory and compliance obligations;

c. Information we obtain from other sources.

This may include:
i. Information obtained from public Website and other public sources;
ii. Information obtained from other companies in our group; and
iii. Information obtained from third parties who provide services to you or us.

d. Cookies.

When you visit Website, cookies are used to collect technical information about the services that you use, and how you use them. For more information on the cookies used by Launchbay VC please see our Cookie Notice.

4. Anonymized data

4.1. In addition to the categories of Personal Data described above, Launchbay VC could also process further anonymized information and data that is not processed by reference to a specific individual.

5. How we use your information

5.1. Your Personal Data may be stored and processed by us in the following ways and for the following purposes:

a. Administer, operate, facilitate and manage your relationship with us, and provide you with our Services. This may include sharing such information internally as well as disclosing it to third parties.
b. To communicate with you or, if applicable, your designated representatives, to provide you with information relating to Launchbay VC and the Services;
c. Facilitate our internal business operations, including assessing and managing risk and fulfilling our legal, regulatory and compliance obligations.
d. To understand feedback on our Services and to help provide more information on the use of the Services quickly and easily;
e. To understand your needs and interests; and
f. We may process business communications traffic data sent and received by us for the purposes of evaluating our existing or prospective business relationship.

5.2. The legal bases on which we process your Personal Data are:

a. We need to do so in order to perform our contractual obligations;
b. We have obtained your consent;
c. We have legal and regulatory obligations that we have to discharge;
d. We may need to do so to establish, exercise or defend our legal rights or for the purpose of legal proceedings;
e. The use of your Personal Data as described is necessary for our legitimate business interests, such as:
i. Allowing us to effectively and efficiently manage and administer the operation of our business;
ii. Conducting market research or business analysis;
iii. Maintaining compliance with internal policies and procedures; and
iv. Promoting our business.

5.3. We will take steps to ensure that the Personal Data is accessed only by employees that have a need to do so for the purposes described in this Privacy Policy.

6. Disclosure of your information to third parties

6.1. We may share your Personal Data within our group of companies for the purposes described above.

6.2. We may also share your Personal Data outside of our group for the following purposes:

a. With our business partners. For example, this could include intermediaries that introduced you to us or through whom you purchased our Services. Personal Data will only be transferred to a business partner who is contractually obliged to comply with appropriate data protection obligations and the relevant privacy and confidentiality legislation;
b. With third party agents and contractors for the purposes of providing services to us (for example, accountants, professional advisors, IT and communications providers and debt collectors). These third parties will be subject to appropriate data protection obligations and they will only use your Personal Data as described in this Privacy Policy;
c. To the extent required by law, for example if we are under a duty to disclose your Personal Data to comply with any legal obligation (including, without limitation, to comply with tax reporting requirements and disclosures to regulators), or to establish, exercise or defend our legal rights;
d. If we sell our business or assets, in which case we may need to disclose your Personal Data to the prospective buyer for due diligence purposes; and
e. If we are acquired by a third party, in which case the Personal Data held by us about you will be disclosed to the third party buyer.

7. International transfers of personal data

7.1. The Launchbay VC is a global business. Our operations are spread around the world. As a result, we collect and transfer Personal Data on a global basis. In connection with the above and in the course of satisfying our legal, regulatory and compliance obligations we may transfer your Personal Data to locations outside of your country.

7.2. Where we transfer your Personal Data to another country, we will ensure that it is protected and transferred in a manner consistent with legal requirements.

7.3. You can obtain more details of the protection given to your Personal Data when it is transferred by contacting us as described in paragraph 11 below.

8. How we safeguard your information

8.1. We have extensive controls in place to maintain the security of our information and information systems. The information that we handle is protected with safeguards appropriate to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed, or stored is limited to authorised employees.

8.2. As a condition of employment, our employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to sensitive Personal Data is limited to those employees who need to it to perform their roles. Unauthorised use or disclosure of confidential client information by our employee is prohibited and may result in disciplinary measures.

9. How long we keep your personal data

9.1. How long we will hold your Personal Data for will vary and will be determined by the following criteria:

a. The purpose for which we are using it – we will need to keep the data for as long as is necessary for that purpose; and
b. Legal obligations – laws or regulation may set a minimum period for which we have to keep your Personal Data.

10. Your rights

10.1. In all the above cases in which we collect, use, or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge. These rights include:

a. The right to obtain information regarding the processing of your Personal Data and access to the Personal Data which we hold about you;
b. The right to withdraw your consent to the processing of your Personal Data at any time. Please note, however, that we may still be entitled to process your Personal Data if we have another legitimate reason for doing so. For example, we may need to retain Personal Data to comply with a legal obligation;
c. In some circumstances, the right to receive some Personal Data in a structured, commonly used, and machine-readable format and/or request that we transmit those data to a third party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided directly to us;
d. The right to request that we rectify your Personal Data if it is inaccurate or incomplete;
e. The right to request that we erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Data but we are legally entitled to retain it;
f. The right to object to, or request that we restrict, our processing of your Personal Data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Data but we are legally entitled to refuse that request; and
g. The right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.
10.2. You can exercise your rights by contacting us using the details listed in paragraph 11 below.

11. Designated representative

11.1. Our registered offices may be contacted using the following contact information:

a. Address: please see the list of Launchbay VC locations on our Website
b. E-Mail: hello@digitalhorizon.vcb. E-Mail: hello@digitalhorizon.vc

11.2. If you have any questions or concerns about us handling of your Personal Data, or about this Policy, please contact the Data Protection Team using the contact information above.

11.3. We are usually able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive, you may escalate concerns to the applicable privacy regulator in your jurisdiction.